QLess virtual line for the Dreisbach/Anderson 学生 Success Center

QLess is a "virtual" line where students can reserve a spot via the internet or text without physically lining up in front of 金融援助 or 招生.

Once you enter your information, you will receive:

• An estimated time to be seen
• An opportunity to ask for more time if this estimation does not work with your schedule
• An update when you are approximately 15 minutes away from being seen
• 掌控你的一天, so you can do the things you need and address your financial aid or admissions issues

• Do you have documents to drop off?
  If you have all the requested documents, you will click the option to enter the Submit queue. 确保你r documents are complete.
• Do you need to see a 金融援助 Officer for questions about your financial aid, including loans and scholarships or the requested supporting documentation listed in your MIL?
  单击以下选项 enter our 金融援助 queue.
  • 确保你 bring a valid photo ID - driver's license or student ID. You cannot see a 金融援助 Officer without a valid ID.
• Do you need to see an Admission Officer?
  单击以下选项 enter the 招生 queue. 确保你r application and all documents are complete before signing in to the queue.
  • 确保你 bring a valid photo ID - driver's license or student ID. You cannot see an 招生 Officer without a valid ID.
• Are you a veteran and have questions about veteran's benefits?
  Then you will click the option to enter the 退伍军人事务部 queue.

QLess is not a line for advising or the Bursar's Office - just admissions and financial aid information, 问题或问题.

Click the QLess button above, then click the screen to begin. You will be prompted to enter your cell phone and then your name. (Note: If you do not have a cell phone, we can assist you at the front desk or you can enter the virtual line at the computers in the lobby.)

• When prompted, select the line you want (see the types and details above).
• Once you select your queue, you may see a list of additional choices. Check the one that best fits your issue or select “other.”
• Once you have entered a line you will receive a text with:
  
  • An estimated time to be seen
  • An opportunity to ask for more time if this estimation does not work with your schedule by texting “M”
    • You can select a specific amount of extra time by adding the additional minutes after the "M." For example, a text of “M20” moves you back 20 minutes.

• Get a status anytime by texting "S"
• Leave the line by texting "L"
• Re-enter the line within 30 minutes of leaving line by texting "J"
• Get help by texting "H"